In order to improve the accuracy of detecting violations and to minimize the risk of AI errors, exams are conducted with post-check or real-time observation video by specially trained proctors. For synchronous proctoring, one proctor can simultaneously track from 6 to 9 users, and therefore, in cases where the exams are held through a large customer, a rather impressive staff is required.
Besides, a considerable part of the labor compensation fund goes to the salaries of technical support employees. The standards of work with large clients often require uninterrupted operation. Our technical personnel works in shifts, with technical support available 24/7.
Thus, proctoring systems are more expensive than LMS, since their performance and specific feature of cheat-checking requires an impressive staff of experts as well as data processing and storage costs. However, these costs pay off, as, due to fair exams, only qualified specialists graduate from universities, and companies reduce to a minimum the possible financial and reputational risks that come with incompetent employees.